A workforce engagement solution for improvement in healthcare

Giving everyone a voice, ImproveWell makes it simple for organisations to capture continuous, real-time insight from the frontline to improve staff experience and the quality of patient care.

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How it works

Making change simple with 24/7 real-time feedback and insight. 

SENTIMENT TRACKER

Track and boost workforce morale and wellbeing with real-time data, by asking your team how their workday is going.

IDEA HUB

 

Gather ideas for improvement, discuss or refine collaboratively, and keep everyone up to date with progress and implementation.

PULSE SURVEYS

Understand what matters and see where improvements are needed with swift and straightforward survey creation. 

IMPROVEWELL INSIGHTS

Capture real-time feedback from patients or partner organisations via customizable online portals.

DATA DASHBOARD

Detect trends or pressure points;  enable data-driven decisions;  measure change; and publish reports to close the feedback loop. 

Hear how ImproveWell is helping healthcare teams across the NHS and beyond drive change, together

Impact

Creating the right environment for wellbeing at work and continuous improvement, ImproveWell delivers:

Improved staff experience

A happier, more motivated workforce reduces sickness absence and staff turnover.

Quality improvement

Frontline innovation and insight improve patient care and outcomes whilst also reducing errors.

Operational efficiences

Optimal use of scarce resources increases throughput; reduces duplication; and streamlines time per activity.

Cost improvements

Improved financial performance with less spend on agency staff; reduced costs; and cost avoidance.

Peer-reviewed publication

A 2021 peer-reviewed publication in the British Journal of Healthcare Management demonstrates use of ImproveWell to support implementation of the IHI Framework for Joy in Work.  The article highlights short-, medium- and long-term programmes in four different healthcare systems, showing:  - the effective application of quality improvement to create and enhance joy in work in four different healthcare systems; - the benefits of involving staff in the process of understanding factors that impact on experience at work, as well as developing and testing creative ideas that can make a difference; and - how utilising a digital solution to capture ideas and measure staff experience is an important means of engaging staff and enabling all to contribute towards a shared goal.

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