Sometimes an internal improvement initiative for staff evolves into a bigger project, requiring external insight and collaboration. When internal and external projects are running concurrently, a holistic view can be extremely helpful in identifying trends and pressure points. However, it might not be possible to provide external stakeholders with access to an internal system or process.
The ImproveWell solution makes it easy for real-time insights to be captured internally and externally, with carefully designed user journeys for all stakeholders involved. A single continuous feedback system helps to build a central data repository, making it easier to spot trends and pressure points. Interactive dashboards, analytics and reporting can inform decision-making and support continuous improvement.