The case for staff engagement in healthcare is clear; high-engagement organisations show an 18% increase in productivity, a 23% increase in profitability, a 58% decrease in patient incidents and an 81% decrease in absenteeism. So...
Active listening for powerful impact in health and care
The NHS Constitution states “all staff should have rewarding and worthwhile jobs, with the freedom and confidence to act in the interest of patients. To do this, they need to...