Traditionally, Quality Improvement has been the responsibility of a few. And yet, as Dr .Paul Batalden, Senior Fellow of the Institute for Healthcare Improvement says: “Everybody in healthcare has two jobs: to do your work and to improve it”. Improvement is something that should be done with colleagues, not to them. And yet how do you involve the workforce in Quality Improvement to create a culture where everyone feels they have the space and opportunity to get involved?
The ImproveWell digital solution can be used to give everyone a voice, 24/7, helping organisations to tackle known challenges and also to discover unknown challenges. Promoting inclusion, regardless of background or role, everyone can get involved in improving the workplace and the quality of service delivery.