Day workers and night workers face different challenges. Capturing their perspectives, particularly during periods of change or increased pressure, can help you to design better shift systems. You can also explore the relationships between shift design with indicators of staff wellbeing, satisfaction and patient safety and quality.
ImproveWell’s flexible survey tool can be used to create quick and easy shift surveys to gather this crucial intelligence; for example, by asking how was your shift? How can we make tomorrow better?